Explore clear, practical pharmacy education from ABC Drugs in Harlem, NYC. Find helpful articles about medications, prescription refills and transfers, insurance coverage, medication organization, and common pharmacy questions.

Woman reviewing a prescription document with a pharmacist, alongside an illustration of a prescription marked with a red X, representing an insurance claim rejection.
Learn why insurance may reject your prescription, including early refills, prior authorization, and coverage restrictions—and what to do next.
Woman checking her phone while waiting for a prescription delivery, with a delivery vehicle in the background, illustrating a delayed prescription delivery.
Learn why prescription deliveries may be delayed, including refill authorization, insurance issues, medication availability, and delivery scheduling—and what to do next.
Woman reviewing a prescription medication bottle beside a home medication storage cabinet after receiving a pharmacy delivery, illustrating the importance of proper medication storage.
Learn how to store prescription medications safely after home delivery, including room-temperature storage, refrigeration, original containers, and what to do after possible heat or cold exposure.
Woman checking the label on a prescription medication bottle after home delivery, illustrating the importance of reviewing medication information when prescriptions arrive.
Learn what to check when prescription medications arrive at home, including patient information, medication labels, package condition, and safe storage.
Older woman receiving a prescription delivery at home, with a family member nearby, illustrating how someone else may receive medication on a patient's behalf.
Learn whether a family member or caregiver can receive your prescription delivery, how to arrange an authorized recipient, and what New York Medicaid patients should know.
Woman receiving a prescription delivery at home, illustrating what patients should know before getting medications delivered.
Learn what to check before getting prescriptions delivered, including medication readiness, delivery details, safe receipt, and questions for your pharmacist.
Prescription refill versus renewal illustration showing a medicine bottle with a circular arrow beside a prescription form and pen.
Learn the difference between a prescription refill and renewal, who to contact when no refills remain, and what to do if you are running low on medication.
Prescription bottle and insurance card beside an arrow, with text asking whether insurance still covers prescriptions after switching pharmacies.
Learn how switching pharmacies can affect prescription coverage and copays, what pharmacy networks mean, and what to check before transferring your medication.
Woman waiting at a pharmacy counter beside a clock, prescription bottle, and “Transfer in Progress” sign.
Learn why prescription transfers can be delayed, how to check what is pending, and what to do if you are running low on medication.