Frequently Asked Questions

Refilling your prescription is easy. Contact ABC Drugs or ask your doctor to send a refill authorization if needed. Our pharmacy team will prepare your medication as quickly as possible and notify you when it's ready for pickup or eligible for local delivery.

Transferring your prescription is simple. Provide us with the name of your current pharmacy and your prescription information, and we'll coordinate the transfer for you to help ensure there is no interruption in your medication.

Most prescriptions are filled promptly, although preparation time can vary depending on the medication and insurance processing. If there is any delay, our pharmacy team will keep you informed.

Yes. In many cases, a trusted family member or caregiver can pick up your prescription on your behalf. Some medications may require additional identification or have legal restrictions.

Yes. Healthcare providers can send electronic prescriptions directly to ABC Drugs, allowing us to begin processing your medication before you arrive whenever possible.

If your prescription has no refills left, we'll work with your healthcare provider to request authorization when appropriate. Processing time depends on your provider's response.

Many prescriptions can be refilled before you completely run out, depending on your medication and insurance plan. Our team can let you know when you're eligible.

Contact ABC Drugs as soon as possible. We'll review your prescription and discuss available options, including working with your healthcare provider or insurance if necessary.

Yes. We can help coordinate multiple prescription refills whenever possible to make pickup or delivery more convenient.

We'll notify you when your prescription is ready for pickup or delivery using the contact information you provided whenever notification services are available.

Yes. We accept valid prescriptions from licensed healthcare providers in accordance with applicable state and federal regulations.

Yes. Prescriptions from primary care physicians and medical specialists are accepted as long as they meet legal requirements.

Absolutely. Our pharmacists are available to answer questions about your medications, including directions, possible side effects, and proper storage.

Yes. Medication synchronization may be available to help coordinate eligible prescriptions so they can be refilled around the same time each month.

Yes. Our pharmacists are happy to explain how to take your medications properly and answer questions to help you feel confident about your treatment.

If a medication is temporarily unavailable, we'll work to obtain it as quickly as possible or discuss available options with you when appropriate.

Yes. Generic medications are available whenever appropriate and approved by your healthcare provider and insurance plan.

Yes. Please let our staff know if your address, phone number, insurance, or other personal information changes so we can keep your records current.

Yes. When necessary, our pharmacy team can communicate with your healthcare provider regarding prescription clarification or refill requests.

ABC Drugs combines personalized pharmacy care, friendly service, convenient prescription management, and local community support to help make managing your medications easier.

Yes. ABC Drugs offers free same-day local prescription delivery for eligible prescriptions within our delivery area, making it easier and more convenient to receive your medications without visiting the pharmacy.

We provide free same-day local prescription delivery throughout East Harlem, Harlem, and nearby Manhattan neighborhoods. Contact us to confirm whether your address is within our delivery area.

Requesting delivery is easy. Simply call ABC Drugs when your prescription is ready, and our team will arrange delivery if your address is within our local service area.

Yes. Our local prescription delivery service is provided at no additional charge for eligible prescriptions delivered within our service area.

Many eligible prescriptions can be delivered the same day, depending on when the prescription is received, medication availability, and delivery scheduling.

In many cases, someone should be available to receive the prescription. Certain medications may require delivery directly to the patient or an authorized individual.

Yes. A family member or caregiver may be able to accept your delivery, depending on the medication and any applicable delivery requirements.

Yes. Caregivers are welcome to help arrange prescription deliveries for eligible patients, making it easier to manage medications for loved ones.

Yes. If you know when you'll need your medication, our team can often help schedule delivery in advance based on availability.

Delivery is available during our regular operating schedule. Contact ABC Drugs for current delivery availability and scheduling.

Yes. Whenever possible, we combine eligible prescriptions into a single delivery to make receiving your medications more convenient.

In many cases, eligible over-the-counter products may be included with your prescription delivery. Ask our team about available options when placing your request.

Yes. Once your prescription has been received and processed, you can request local delivery if your address qualifies for the service.

If a delivery cannot be completed, our team will contact you to arrange another delivery attempt or discuss pickup options.

Yes. Every prescription is packaged carefully to help protect your medication and maintain your privacy during delivery.

Some refrigerated medications may qualify for local delivery when proper handling requirements can be maintained. Contact us for availability.

Delivery eligibility depends on the medication and any special handling requirements. Our pharmacy team can explain available delivery options for your prescription.

Our pharmacy team will provide delivery details when your request is confirmed and let you know if any additional information is needed.

Most patients within our local delivery area are eligible for free prescription delivery. Some medications or special circumstances may have additional requirements.

Our free same-day local delivery service helps you receive your medications quickly, conveniently, and from a trusted neighborhood pharmacy that is committed to personalized care and reliable service.

ABC Drugs accepts Medicare, Medicaid, and most major prescription insurance plans. If you're unsure whether your plan is accepted, our pharmacy team will be happy to verify your coverage.

Yes. ABC Drugs accepts Medicare prescription plans. Bring your Medicare card when filling a prescription, and we'll help process your coverage.

Yes. We proudly accept Medicaid and work with patients to help make prescription medications accessible and affordable whenever possible.

Yes. Our team can verify your prescription insurance coverage before you arrive, helping you understand your benefits and avoid unnecessary delays.

If your insurance changes, simply bring your new insurance card or provide the updated information. We'll update your pharmacy profile and process future prescriptions using your current coverage.

Yes. Our pharmacy team can review available options, including generic medications, manufacturer savings programs when available, and your insurance benefits to help reduce out-of-pocket costs whenever possible.

If your insurance doesn't cover a medication, we'll explain the available options and, when appropriate, work with your healthcare provider to help find a suitable alternative.

Yes. We can review your insurance benefits and available savings opportunities to help minimize prescription copays whenever possible.

A prior authorization is approval that some insurance plans require before covering certain medications. If one is needed, we'll work with your healthcare provider to help complete the process.

Yes. If your insurance requires a prior authorization, we'll coordinate with your healthcare provider to help move the approval process forward as efficiently as possible.

Yes. ABC Drugs accepts FSA cards for eligible purchases in accordance with your plan's rules and IRS guidelines.

Yes. HSA cards are accepted for eligible healthcare products and prescription purchases covered under your plan.

Yes. Many over-the-counter benefit cards are accepted for eligible products. Our team can help you determine which items qualify under your specific plan.

ABC Drugs accepts major credit cards, debit cards, Apple Pay, Google Pay, and other contactless payment methods for eligible purchases.

Yes. Apple Pay is accepted for eligible purchases, providing a fast, secure, and convenient payment option.

Yes. Google Pay is accepted for eligible purchases, making checkout quick and convenient.

Yes. We accept most major credit and debit cards for prescriptions, over-the-counter products, and many pharmacy services.

Yes. ABC Drugs accepts EBT for eligible purchases in accordance with program guidelines. Please ask our team if you have questions about eligible items.

Yes. We'll let you know your insurance copay or out-of-pocket cost before completing your purchase, so there are no surprises at checkout.

Absolutely. Our pharmacy team is happy to answer questions about your prescription benefits, insurance coverage, copays, and payment options to help you better understand your pharmacy costs.

ABC Drugs offers prescription filling, prescription transfers, medication counseling, free same-day local delivery, insurance assistance, passport photos, DMV vision tests, and convenient neighborhood services such as bill pay, copy, print, and fax services.

Yes. Our pharmacists are available to answer questions about your medications, explain how to take them properly, discuss possible side effects, and help you better understand your treatment plan.

Absolutely. If you have questions about your prescriptions or over-the-counter medications, our pharmacists are happy to provide personalized guidance and support.

Yes. We stock a wide selection of over-the-counter medications, vitamins, first aid supplies, personal care products, and everyday health essentials for the whole family.

Yes. Our pharmacy team can help you find over-the-counter products that may be appropriate for your needs and answer general questions about their proper use.

Yes. ABC Drugs carries a variety of vitamins, minerals, and nutritional supplements to support your everyday health and wellness goals.

Yes. We provide fast, professional passport photos that meet U.S. passport photo requirements, making it easy to complete your application.

Yes. ABC Drugs offers New York State DMV-approved vision screenings, allowing eligible drivers to complete their vision test conveniently at our pharmacy.

No appointment is typically required. Simply visit ABC Drugs during business hours, and our team will assist you with the DMV vision screening process.

Yes. ABC Drugs provides convenient bill payment services, allowing you to take care of everyday errands while visiting the pharmacy.

Yes. We offer copy services for personal and business documents, providing a convenient option while you're visiting the pharmacy.

Yes. Printing services are available for many common document needs, making ABC Drugs a convenient stop for both pharmacy and everyday services.

Yes. ABC Drugs provides fax services to help you send or receive important documents quickly and conveniently.

We carry a selection of everyday healthcare products and medical supplies. If you're looking for a specific item, our team will be happy to let you know if it's available.

Yes. We can discuss medication organization options that may help make it easier to manage multiple prescriptions and follow your medication schedule.

Yes. Eligible patients may benefit from medication synchronization, allowing multiple prescriptions to be refilled around the same time for added convenience.

Yes. We carry a variety of personal care items, including hygiene products, first aid supplies, and other everyday health essentials.

Yes. Personalized care is at the heart of what we do. Our pharmacy team takes the time to understand your needs, answer your questions, and provide friendly, individualized service.

Yes. You're welcome to speak with one of our pharmacists if you have general questions about medications or over-the-counter products, even if you're not filling a prescription during your visit.

ABC Drugs combines personalized pharmacy care, experienced pharmacists, convenient neighborhood services, and a commitment to serving the local community. Whether you need prescription services or everyday healthcare support, our team is here to help with friendly, reliable service.

ABC Drugs is conveniently located at 2095 Madison Avenue, New York, NY 10037, proudly serving East Harlem, Harlem, and the surrounding Manhattan community with personalized pharmacy care and convenient health services.

ABC Drugs is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays. We recommend calling ahead on holidays, as hours may vary.

No appointment is necessary. You're welcome to stop by during business hours for prescription services, pharmacy consultations, DMV vision tests, passport photos, and many of our convenient neighborhood services.

Yes. ABC Drugs welcomes new patients and makes it easy to transfer prescriptions, fill new prescriptions, and receive personalized pharmacy care from our experienced team.

Yes. New patients can easily transfer their prescriptions to ABC Drugs. Our pharmacy team will coordinate the transfer with your current pharmacy to help make the process simple and convenient.

Absolutely. Our pharmacists are available to answer medication questions, discuss prescriptions, and provide personalized guidance to help you better understand your medications.

Yes. ABC Drugs has bilingual team members available to better serve our diverse community. Please let us know your preferred language when you visit or call.

Yes. We strive to provide a welcoming and accessible environment for all patients. If you have specific accessibility needs, please contact us before your visit so we can assist you.

Yes. Family members and caregivers are welcome to assist patients with prescription pickups, medication questions, and coordinating pharmacy services whenever appropriate.

Yes. We believe every patient deserves personal attention. Our pharmacy team takes time to answer questions, explain medications, and provide friendly service tailored to your healthcare needs.

ABC Drugs focuses on personalized service, shorter wait times, friendly staff, and building long-term relationships with the people we serve. Our goal is to provide the kind of neighborhood pharmacy experience that's difficult to find at larger chain stores.

Yes. If you have questions about prescriptions, pharmacy services, insurance, or store services, our team is happy to assist you by phone before your visit.

Parking availability varies throughout the neighborhood. We recommend checking nearby street parking or local parking facilities before your visit if you're driving.

Yes. ABC Drugs is conveniently located in Manhattan and is easily accessible by public transportation, making it convenient for patients throughout the surrounding community.

Yes. While visiting ABC Drugs, you can browse our selection of over-the-counter medications, vitamins, personal care products, and everyday health essentials.

Yes. We work to provide a clean, welcoming, and comfortable environment so patients can feel at ease while waiting for prescriptions or speaking with our pharmacy team.

Absolutely. Our staff can answer general questions about insurance coverage, prescription benefits, copays, and payment options to help you better understand your pharmacy benefits.

Many patients choose ABC Drugs because of our friendly staff, personalized pharmacy care, convenient services, free same-day local prescription delivery, and commitment to serving the East Harlem and Manhattan communities.

You can contact ABC Drugs by calling (212) 491-2501 during regular business hours. Our pharmacy team is available to answer questions about prescriptions, insurance, pharmacy services, and local delivery.

In one visit, you can fill or transfer prescriptions, speak with a pharmacist, purchase over-the-counter medications, complete a DMV vision test, get passport photos, use copy, print, fax, and bill pay services, and arrange free same-day local prescription delivery if eligible.